BrackenbywayFrequently Asked Questions
Here you will find answers regarding our workflow, coating drying times, and table pickup at the workshop. We confirm all details before work begins.
Still have questions?
We reply to inquiries submitted via the form or message within three business hours.
Contact Customer Supporthow to choose the dining table size
Plan for at least 60 centimeters of width and 40 centimeters of depth for each person at the table. For six people, we recommend an oak top measuring at least 160 by 90 centimeters so chairs can tuck in without obstruction.
what wood are the tables made of
Our tables are crafted exclusively from solid oak, walnut, and ash. These materials possess a natural density that withstands daily use and allows for multiple surface refinishings.
how to maintain an oiled wooden table
Wipe the surface with a dry or slightly damp cotton cloth without harsh household chemicals. Applying a thin coat of natural oil once a year is recommended to maintain water repellency.
how to order and pay for a table
After selecting the model and defining specifications, you will receive a written proforma invoice. Payment is made in cash upon delivery or via bank transfer prior to pickup.
how delivery works in nis
We deliver the table with our own transport to any address in the city of Nis and the surrounding area. Our craftsmen carry the table into the room, assemble the legs, and remove all protective packaging.
how to return a table
The customer has the right to return an unused standard table in its original condition and packaging within 30 days of receipt. Return shipping costs are covered by the customer, except in cases of confirmed damage upon handover.